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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
452 ratings and 286 comments received in the last 90 days.
02 February 2026
We were looked by Zaid who we have bought a car from before and he took great care with us and we were very happy with the whole customer experience.
30 January 2026
Mark di a great job from start to finish, he was professional and went above and beyond to make the process as smooth as possible
19 January 2026
The whole team were very attentive, polite and professional. They sourced the exact car that we were after. Handover was very smooth and an enjoyable experience.
13 January 2026
Darren Pritchard was very helpful from start of purchase to driving my vehicle away. I think he definitely deserves a sizeable pay rise.!!!
13 January 2026
My sales rep Mark was really patient and helpful . Tbh he didnt need to
20 December 2025
Excellent customer service from Maruf. We bought two cars this year from BMW Cotswold and he has been brilliant each time. Great advice and very attentive. We have also visited 4 times this year for parts and servicing. Everyone is very polite
18 December 2025
George was knowledgeable about the vehicle we wanted to purchase and able to answer all our questions. He kept us updated about delivery date. Handover was smooth and professional.
16 December 2025
Always very special.Both Maddie and Mark were exactly what we needed. Great humour, so friendly and a pleasure to deal with.
07 December 2025
Great during purchase but just a little bit disappointed with the standard of cleaning of my new vehicle
06 December 2025
Cotswold do a great job
04 December 2025
A very adequate amount of time to take a car for a test drive, relaxed sales experience with no pressure selling.
01 December 2025
No issues, handover was clean and car was perfect
29 November 2025
As above. Tyre inflation was too high on 3 tyres - well above 2.4 bar
26 November 2025
Smooth and friendly service
24 November 2025
I was very satisfied with the service provided by Maruf, he was very knowledgeable with the various products and was able to explain the different packages available for the X3 model.
23 November 2025
Very satisfied
18 November 2025
Truly
14 November 2025
From start to finish, everything was handled very well Maddie at Costwold BMW is a credit to your organisation. Excellent service and kept me informed throughout.
05 February 2026
Harry was very helpful and kept me informed on the progress of my vehicle repair.
05 February 2026
Great service.
04 February 2026
When handing the vehicle over, it was messy and not usual Cotswold service. I was left confused and concerned about the health check of my car. The issue I asked to be investigated was eventually carried out, but I wasn't given a cost for 2 weeks.
04 February 2026
Really good service! All the staff were very friendly & approachable
03 February 2026
It had to be done ????
03 February 2026
Very good, clear reports about vehicle & videos too. Service reception staff very helpful and effective.
02 February 2026
Great service, friendly and informative contact by the service personnel.
02 February 2026
The dealer did everything they could to complete the service as quickly as possible as I had to wait on sute
02 February 2026
Excellent service, all staff were lovely.
02 February 2026
Simple answer was i was looked after so well by Peter - he listened to me and made a note of every detail and everything that had to be done was done perfectly. .
01 February 2026
Mot plus tyres and battery condition check. ??
01 February 2026
Car went in for passenger seat sensor alarm fault,car was returned with damage to centre console and door card,is now going back for damage to be rectified causing me inconvenience.
01 February 2026
Andrew McAdam in service kept me updated and even collected and delivered the car. The man deserves a pay rise.
01 February 2026
Always a great experience, they keep you fully informed and deal with any issues effectively
31 January 2026
Great customer service from Mei Sung, kept me informed, very friendly...beautiful. Work carried out was 1st class, washed and ready on time.
31 January 2026
The service was fantastic Evie the service advisor took great fear of us. She also kept us in formed through the whole process.
31 January 2026
It was a great experience. People were really friendly and went out of their way to make sure people were happy.
30 January 2026
I ordered a top up oil to take away after service to which I paid for and didn't receive. Have called but not yet got refund. So overall I feel very let down.
30 January 2026
All fine but when i took it back it had message tht my tyre pressures were all 2.4 psi and they should be 2.2 psi. Why wasnt this sorted to save me doing it? Always happy with service you give.
29 January 2026
Service sorted, but the main issue not: I cannot activate plug&charge myself even though car/software is capable. only option is activation by dealership, but the service team does not the knowledge how to do that, even though it is known issue.
29 January 2026
Service staff offered zero communication to update during the service and were rude and dismissive. Was quoted 2 hours and was waiting for over 4 hours
28 January 2026
Friendly and efficient staff. Work completed on time. Free coffee and pastries appreciated.
28 January 2026
Always good service
28 January 2026
Very professional
28 January 2026
Evie provided an excellent service. Easy check in and clear information regarding work etc.
28 January 2026
Very happy with work carried out, however I found it annoying that I had to schedule a second visit to have a replacement driver's door mirror replaced (under guarantee) as they wouldn't accept my assessment of the issue at time of booking.
27 January 2026
Evie, the apprentice service adviser, provided excellent service throughout the day. She couldn't be faulted.
27 January 2026
Welcome on arrival, booking in at reception was pleasant and swift. Clean, bright, warm and well presented reception area. Waiting area whilst service being conducted was upstairs in the main showroom. Complimentary coffee and pastries were on offer
27 January 2026
Very courteous and efficient
27 January 2026
Donna was very helpful and personable
27 January 2026
Very helpful and very quick to do the work. Also removed a stone trapped between the brake disk and dust cover for no charge whilst doing the scheduled work
27 January 2026
I did not realise it was a health check only. This was not made clear.
27 January 2026
You achieve a warm welcome to your customer base,efficient Service Advisors coupled with good communication skills.
27 January 2026
On bringing my car in for a service at 8:00, I had to wait for my nominated staff member. I waited for over 20 minutes, whilst I watched people arrive and leave. Why have a designated poc? First come first served would be sensible and far better.
26 January 2026
Great service, loved the video from the visual check up of my car.
26 January 2026
Perfect as always
26 January 2026
The service I received from Cotswold BMW was excellent as always. In fact they are the only BMW dealership that I would take my vehicle to, even though they are located 130 miles from where I live.
26 January 2026
Everything was done as expected and on time with Donna keeping me fully informed along the way.
26 January 2026
Very happy with all the service provided
25 January 2026
Kept up to date
24 January 2026
Very professional service as always.
24 January 2026
Very organised, free coffee and free car wash very well looked after.
24 January 2026
I was satisfied with all the staff and their customer service
23 January 2026
Was very efficient.
23 January 2026
Great people
22 January 2026
Felt informed and looked after throughout.
22 January 2026
Seemed to go smoothly and efficiently
21 January 2026
Overall,the service was fine, although it took longer than I expected, it was only an MOT and oil service.The whole procedure took just over three hours.
21 January 2026
Very efficient Waiting time was only 2.5 hours
21 January 2026
As well as having my brake fluid replaced I was having a discoloured wheel as a potential warranty issue looked at. When I picked up the car I asked and it would be raised. Nobody has been bothered to come back to me despite ringing twice. Terrible.
21 January 2026
Great communication during the works
21 January 2026
The place is very clean, everything was explained clearly and fairly
21 January 2026
Excellent Customer Service from start to finish. Really pleased.
20 January 2026
Everything was great during the visit. The welcome, check-in, updates and completion.
20 January 2026
Mei was impeccable with the service she gave me at Cheltenham. She was extremely helpful and kept me informed
20 January 2026
Staff were very helpful and the facilities are very good.
19 January 2026
BMW Cheltenham always provides good service and is friendly.
19 January 2026
Very helpful and quick.
19 January 2026
I didn't wait for my car but your waiting area is excellent
19 January 2026
Was a recall but spent the whole time trying to sell stuff - recommended things being replace that there was nothing wrong with. Waxed my windscreen and said there was a problem with the wiper blades!
18 January 2026
Excellent service: from the moment of booking, all the way through. Prompt, efficient, courteous.
18 January 2026
Die to a major incident on the motorway I had to take a number of detours to get to the BMW Service Centre. The staff were fully understanding and welcomed me in, despite having missed my scheduled service appointment time.
18 January 2026
Hopefully the satnav issue has been fully resolved. Only time will tell.
18 January 2026
Donna was excellent but I was disappointed by the lack of proactivity, which I have had in previous years, when work has needed to be done to pass MOT.
17 January 2026
Excellent receptionist and communication while I waited for the service.
17 January 2026
Overall great experience. It started with Donna in service reception,the video health check,which was great and all done on time.
17 January 2026
Excellent customer service.
17 January 2026
I was able to book at a date and time convenient to me. Mei was really helpful in organising everything, kept me updated, and she was able to turn the car around a day earlier than expected
17 January 2026
Very good service and kept informed by Evie of work on the car during the day and finished at a good time.
16 January 2026
Overall i was very happy with my experience, all the staff are very polite and welcoming and helpful. Plus the facilities at the centre are very good. I had a couple of small issues with the work done on my car but nothing major.
15 January 2026
Excellent service very knowledgeable member of service team
15 January 2026
Donna was brilliant, very welcoming as always and ensured that my requirements were met as discussed prior to the service.
15 January 2026
Great service!
15 January 2026
Very good from start to finsh
14 January 2026
Good service and people but expensive compared to normal garages
14 January 2026
Full information regarding the service was provided. Helpful and friendly staff. Excellent coffee while we waited, thank you.
14 January 2026
Whilst the personal interaction and communication was excellent I was a little disappointed that the car remained over the weekend to get a replacement seat belt. It was known it needed to be replaced at booking (recall) so why wasn't one in stock?
14 January 2026
I needed to drive to Scotland for New year. The winter check gave me confidence that the car was in a good condition for the journey. Unfortunately the screen wash was not suitable for the conditions despite me telling the service dept.
14 January 2026
My car broke down and was recovered to Cheltenham. I had expected one week before my car was scheduled to assessment. After the initial assessment my fuel pump was diagnosed and a replacement part fitted within 3 days - cost over £1000.
14 January 2026
Excellent service, the recall on my car went very smoothly. I was kept in formed on progress at all times.
13 January 2026
Prompt and Efficient work
13 January 2026
Excellent service from Donna
13 January 2026
It was satisfactory
13 January 2026
Great response to emergency situation, let down by slow response to follow-up email.
13 January 2026
Unfortunately my car was damaged while carrying out the warranty work. This was not brought to my attention until I noticed it an hour after collecting it. Fair enough the team agreed to repair but this is not really acceptable.
13 January 2026
The overall experience was good, but a navigational aid on my dashboard was dismantled and not put back after the airbag was replaced. It was not until I informed the desk clerk and showed video evidence of it in place before the bag was replaced.
13 January 2026
Donna Williams is an exceptional representative of BMW. Efficient, attentive, knowledgeable, engaging and personable. People like Donna make BMW the product it is and make me come back time and time again. This is my 7th BMW.
12 January 2026
Harry was well helpful and courteous
12 January 2026
Yes. Good experience, professionally run but also pleasant. I appreciated Peter Greaves ensuring that my car was completed in time for me to go to my medical appointment.
12 January 2026
Excellent Service from BMW as usual The gentleman I felt with could not have been nicer.1st class service
12 January 2026
Thorough service and helpful recommendations. Liked having the video. Also I enjoy the coffee and the pastries!
12 January 2026
Unable to offer any help or sanction Cotswold BMW
12 January 2026
Excellent reliable service as usual (customer for more than 30 years) Informative and friendly service personnel. All the work was completed an hour earlier than expected. Good value for money with complimentary valeting and coffee.
12 January 2026
Just felt well looked after during the experience. Difficult to get good customer service these days so great when you are looked after.
11 January 2026
Very efficient & my issues were sorted quickly, Great Job
11 January 2026
The whole experience went smoothly from the time I arrived until the time I left, couldn't ask for a better service.
11 January 2026
Warm welcome, well prepared for my visit, efficient service.
11 January 2026
Excellent service all round
11 January 2026
Great team and service
10 January 2026
Car repaired under warranty without any quibbling, which is excellent. However, communication regarding the progress of the repair was poor.
09 January 2026
Was seen to straight away which is unusual and phoned to say car ready on time
08 January 2026
Was told car hadn't been booked in by person dealing with issue before Christmas. Person on day thought I was paying for repair rather than a warranty issue. All a bit messy.
07 January 2026
Oil service was completed ok, however I was notified my engine cover was missing despite it being there shortly before and the vehicle has only been serviced here. When queried I was told this would be followed up but have had no call or email
07 January 2026
Everything done clearly and as requested. Once again the free wash wasn't very good. I think it was cleaner when I took it in,
07 January 2026
long wait to collect car while salesman was chatting away explanations regarding faults were flimsy I felt treated like an idiot with no brain and "couldn't possibly understand" what was wrong
06 January 2026
Great service
06 January 2026
I have given 5 star for the professional service although the reboot of the entertainment system did not work. So not sure what to do. Hoping for another reboot!
06 January 2026
Great professional work
03 January 2026
Collected car earlier
03 January 2026
Completed the job in timely fashion. Good to see the video.
03 January 2026
all very efficient, my only grumble wa the car was spotless, but they totally missed the boot. wasn't overly dirty just not even attempted to clean it.
01 January 2026
Efficient. Only slight niggle was delay in finding the paperwork when I came to collect
01 January 2026
My car was having some additional work done and I was called to collect it but on arrival I was informed that the work was not done I had off hired my rental car so Harry apologised profusely and sent me away in a BWW vehicle
01 January 2026
Based on the above I'm expecting a correct quote via email for a front right drop link and two rear shock absorbers with their bump stoppers and their dust covers. Note that I did a major repair last summer so I'm a loyal customer of yours .
01 January 2026
Great service.
30 December 2025
service booking is easy and car service was done on time but complimentary service wash vacuum is not up to the mark
30 December 2025
The car was to be cleaned although there were still marks on the windscreen. The mechanic gave good feedback with the video clip which was helpful
30 December 2025
A happy experience made my day.
30 December 2025
Great service.
29 December 2025
The staff and work carried out was a pleasant experience
29 December 2025
Friendly
29 December 2025
Quick and good value
27 December 2025
All expectations satisfied
27 December 2025
Poor communication. Problems were told to me too late to do anything about them.
24 December 2025
They tried to sell me a tyre that didn't need replacing. On the video the tech sent he mentioned I had a Runflat tyre that had a repair and said they didn't do that to Runflats. The service guy told me it had a nail in it and needed replacing?
24 December 2025
Great service
21 December 2025
Personal attention excellent in nice surroundings
21 December 2025
Work done on time and car was spotless when I collected it.
20 December 2025
They have gone above and beyond to resolve my cars issue.
20 December 2025
I would like to know what happened between me dropping it off, with no puncture to receiving a video showing air escaping from a cut and being told it needs urgent attention. To then receive a call to say come collect your car- it's all finished.
20 December 2025
All good.
19 December 2025
Good quality, customer focus
19 December 2025
First service was postponed as wrong part was delivered to garage, able to reschedule a convenient data and work was then undertaken in a timely manner.
18 December 2025
Always friendly and with helpful information when required.
17 December 2025
Great service
17 December 2025
Came in for a diagnosis. Problem identified early, parts ordered and delivered and fitted in same visit. Brilliant service from Donna and the engineering team.
16 December 2025
Always pleased with the service received at this BMW service agent
16 December 2025
Service as always was excellent. Donna always goes above and beyond.
16 December 2025
Having to wait for the car was a less than unpleasant experience, a coffee bar and nice walk to the nearby shops passed the time away comfortably.
16 December 2025
The vehicle was in for a recall related to the battery point. I notified when booking that the vehicle was not charging. The repair was carried out and tech drove the car yet no mention that it was not charging leaving me stranded in the car park
16 December 2025
Unfortunately you were unable to replace an unsafe tyre.
16 December 2025
Sam kept me informed and the drop off and pick up was well managed
16 December 2025
Best car best staff
16 December 2025
Carried out the emergency repair quicker than originally proposed.
15 December 2025
Not happy with service as I said nothing done to my car ????????
15 December 2025
Service delivered to the usual high standard. As a customer you are made to feel as if you matter.
15 December 2025
Courteous and helpful staff
14 December 2025
problem not fixed, will need to return the car
13 December 2025
Very happy this time round for the car service. However not so pleased with the repairs I had done last year
13 December 2025
Easy to deal with
12 December 2025
I'm never completely satisfied
11 December 2025
Lewis Moore was the service advisor. So polite and gave me a complete resume of what happened and the state of the car. What a nice guy!
11 December 2025
The was a slight problem with the bill but but that was rectified promptly
11 December 2025
Unsatisfied completely
10 December 2025
Excellent service from Ethan and Nick in the workshop who completely understood my needs as a customer.
10 December 2025
All work was completed to a high standard and excellent communication throughout.
10 December 2025
It all went well
10 December 2025
Total lack of customer service. If we treated our customers in the same manner, we would not have a business today and I would be very unhappy with myself!
10 December 2025
The right technique when checking in and out.
10 December 2025
Lewis was comprehensive in his explanation of cost. Would have appreciated more timing updates on text perhaps
09 December 2025
The process from check-in to check-out was very efficient
09 December 2025
Swift, excellent. One of the most important aspects of BMW is the reassurance you get - you know your car is in safe hands, no question. There is trust. This is very important for a female driver.
09 December 2025
Work done on time
09 December 2025
Same reasons as above
08 December 2025
Did the job when they said they would, notified me of any concerns. Sent me a video.
08 December 2025
Great customer service, good value for money and a superb coffee lounge where you can work whilst you wait.
08 December 2025
Good communication everyone very polite and helpful
07 December 2025
.
07 December 2025
I paid out of my own pocket for a safety recall- bmw have not refunded me the full amount. They also failed to tell me there was a safety recall and allowed me to pay over £1000 for the repair and car hire
07 December 2025
Was able to get help booking after a long term health issue.
07 December 2025
Managed to turn around the car's repairs in one day
06 December 2025
As above
06 December 2025
Same as above
06 December 2025
No communication during the day. Being pestered to give a 9 or 10 score - reminded me of those timeshare salesman from Spain
06 December 2025
Everything covered abd fulky explained when completed.
06 December 2025
As above.
06 December 2025
Due to lack of answer regarding water ingress after service.
05 December 2025
I came in with a suspected roof leak and coolant system check. I was charged £650. The issue hasn't been resolved. The car was held a day longer than necessary. I didn't enjoy the interaction I had with the service agent.
04 December 2025
Efficient checkin - Tom Broughton is a great service advisor
04 December 2025
The whole thing was extremely smooth- good communication throughout. The reason I've deducted a star is that the courtesy car I'd booked hadn't been logged and we felt some of the work should have been done before we bought the car recently
03 December 2025
The service I received both from Sam and Ben was excellent. My car is now in a perfect state.
03 December 2025
Sam was terrific, helping me with his technical knowledge and assisting me as a disabled person with above and beyond service. Nothing was too much trouble. All the other Staff I met were also very courteous and professional.
03 December 2025
Work was carried out exactly as requested.
03 December 2025
Great friendly team.
02 December 2025
Booking in on line with help excellent. Sam was very helpful and clear
02 December 2025
Ease of business
02 December 2025
completed within expected timeframe and coffee was superb
02 December 2025
The staff member Lewis was very helpful with issues I had regarding vehicle settings
02 December 2025
See earlier comments
01 December 2025
Very professional and friendly staff Donna is a credit to your organisation
01 December 2025
As above
01 December 2025
Disappointed with the service. The car wash was incomplete - the boot space wasn't cleaned at all. The staff attitude also felt poor, as if customers are treated based on how much they spend and the age or model of their car. Expected much better.
01 December 2025
Both Harry and Rick went out of their way to ensure that the process was smooth and stress free. Many thanks to both.
01 December 2025
Lovely environment, with good coffee available
01 December 2025
The service was completed reasonably quick But I forgot to ask about the radio and your member of staff did too so I never got this seen to
01 December 2025
5 Star treatment and always a Smile.
01 December 2025
Service was brilliant. Service person assigned to dealing with me (sorry forgot her name) was courteous and super professional. Getting a clean car back post service is also great.
01 December 2025
Parking on arrival was chaotic and traffic flow was a concern for me.
01 December 2025
Reliable and efficient
01 December 2025
Helpful staff and peasant no fuss experience
29 November 2025
The service agent (or whatever the job title is) was excellent, helpful and proactive, (although it was disappointing not to get an electric loan car). The service experience was otherwise poor two days to get a basic service and MoT....
28 November 2025
Always great service, communication and facilities
27 November 2025
Service experience was much improved this time. My faith in the service department has been restored.
27 November 2025
Always feel valued & service is great
27 November 2025
Responsive
27 November 2025
I changed to Cotswold from my local dealer with my last purchase. Experience at Cotswold has been excellent and worth the extra travel distance.
26 November 2025
Car is still showing that a service is needed even though it has been done so I need to contact the garage as to why this is happening
26 November 2025
Never any issues.
26 November 2025
Staff are pleasant and service good.
26 November 2025
Sam in service reception was excellent
26 November 2025
Can't fault the experience.
25 November 2025
Gave me every update for car service and for pick up. Excellent
25 November 2025
Excellent service and comfort while waiting.
25 November 2025
Easy transaction, good service advisors
25 November 2025
Very good all round. Good communication all through the process.
25 November 2025
V efficient and hellpful
25 November 2025
I like the thorough and professional service carried out.
24 November 2025
You treat customers as customers. Extremely professional with excellent customer service
24 November 2025
Donna was dealing with my booking. she was absolutely brilliant - I was late for a meeting and was anxious to collect my car asap. Although I must have been annoying, she was so helpful and did everything she could to get e away on time.
24 November 2025
Everything is easy and efficient from the moment you arrive, including customer (& car) care from start to finish.
24 November 2025
Good advice and work carried out within stated time
24 November 2025
Went to plan and done quickly.
24 November 2025
I get a free car wash every time
24 November 2025
Can be expensive, but very good service
24 November 2025
Car serviced and washed and ready for collection all on time
23 November 2025
The collection process is flawed. Lots of staff sitting around doing nothing whilst I have to wait to collect my keys off my named person. I don't need the personal touch, I just need my keys.
23 November 2025
No problems
23 November 2025
From coffee to leaving with our new car the staff were really lovely.
23 November 2025
Evie was great and despite a delay due to a part needing to be delivered the next morning I was happy with the final price and the service
23 November 2025
Did the job
23 November 2025
I have experienced delays and difficulties because of spare parts not being available and not being notified when the parts did become available. On the positive side I was given a loaner car on a day when the work on my car couldn't be completed
23 November 2025
Booked my MOT and was able to wait, with it ready in a couple of hours. Sam in service explained everything clearly about my MOT.
23 November 2025
Harry Flood is excellent.
23 November 2025
All went as planed.
23 November 2025
Efficient
23 November 2025
Delayed communication. Delayed repairs, lack of replacement vehicles, no discount
22 November 2025
Wasn't sure I got the reductions for older cars. It was apparent on the receipt this time. The cost to repair a tyre i.e replace nail with plug was equivalent to just replacing the tyre. This was not apparent before the undertaking.
22 November 2025
Cannot fault the service I get when I have to go to my local dealer.
22 November 2025
Caught out by small print. Able was at 80% when dropped off and still at 80% when collected. Small print in the winter check says 1l as opposed to top up to full. Left me wondering if check worth it and what level other fluids are at.
22 November 2025
Told tyre pressures were low on visual health check but you didn't set them proper???
22 November 2025
Good service Having use Cotswold over many years and recently purchased a new Mini Countryman from Cotswold I have always found the service excellent.
21 November 2025
Unfortunately the wrong wheel was sent for my car after a failed mot So I had to spend 3 mornings at bmw as I dont have anyone to take me home while repairs ..but all sorted in the end
20 November 2025
I had a confirmed MOT booking for 10:15, and I arrived on time. However, my vehicle was not attended to until 12:00, and this only occurred after I raised a complaint with the service team. This delay of nearly two hours caused significant inconvence
20 November 2025
Mei Sung in the service team, made the whole process of easy and was very helpful throughout.
20 November 2025
Apart from the wait everything else was okay
20 November 2025
Very efficient, polite and professional
19 November 2025
Representative, Lewis Moore was polite and courteous, and was able to answer all questions providing good communication links between Workshop Manager and customer.
19 November 2025
Nothing negative to say
19 November 2025
Professional service and information throughout
19 November 2025
A video sent of the vehicle, good communication throughout.
18 November 2025
Service was very good ??
18 November 2025
Worked on a Saturdays, which is great. The waiting area upstairs is a lovely setting - food and drink on tap The service guys were very professional
18 November 2025
Friendly and efficient, excellent service
18 November 2025
The service was completed on time and the car returned cleaner than if left it??
18 November 2025
Completed the work needed, friendly staff. My car was returned to me spotless.
18 November 2025
My only issue is being charged for diagnostics on a vehicle that reports its condition.
17 November 2025
I had already logged in as suggested but the bloke who was
17 November 2025
All requirements achievrd
16 November 2025
Very good check in process and I was kept informed throughout. They were able to provide a courtesy car at no notice when it became clear that they would need to keep the car in overnight.
16 November 2025
Everything happen on time as I expected.
16 November 2025
Very professional team.
15 November 2025
Customer service lady was lovely
15 November 2025
I asked for wiper blades to be replaced but told on collection that they were out of stock. This was disappointing
13 November 2025
Efficient service a
13 November 2025
All completed to plan.
13 November 2025
Very good service, polite, knowledgeable and very easy to work with.
12 November 2025
Always amazing service from Tom and Leighton
FIND Cotswold Cheltenham BMW
Address
- Corinthian Way, Cheltenham, Gloucestershire, GL51 6UP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 17:00
- Sun:Closed (Online only)
Phone
- 01242 335335
Cheltenham as well as surrounding areas including Gloucester, Winchcombe, Stroud and Stonehouse
Address
- Corinthian Way, Cheltenham, Gloucestershire, GL51 6UP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01242 335 375
Cheltenham as well as surrounding areas including Gloucester, Winchcombe, Stroud and Stonehouse
Address
- Corinthian Way, Cheltenham, Gloucestershire, GL51 6UP
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01242 335 365
Cheltenham as well as surrounding areas including Gloucester, Winchcombe, Stroud and Stonehouse
Address
- Savery Place, Shannon Way, Tewkesbury, Gloucestershire, GL20 8SL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01684 855060
Cheltenham as well as surrounding areas including Gloucester, Winchcombe, Stroud and Stonehouse
Address
- Corinthian Way, Cheltenham, Gloucestershire, GL51 6UP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 17:00
- Sun:Closed
Phone
- 01242 335 335
Cheltenham as well as surrounding areas including Gloucester, Winchcombe, Stroud and Stonehouse
05 February 2026
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